CREO, today unveils facts on the ‘State of Mobile Operating System Adoption In India’, through a research commissioned to CyberMedia Research. In a research on OEMs in the Indian market, which was carried across 158 different smartphone brands amongst over 1476 device models, 72% of Android Phone buyers did not get the latest Android OS or its features at the time of purchase in 2015. For a more robust understanding, an end-to-end study of 400 smartphone users across major cities was also conducted, which revealed that only 38% of Android users had updated their Android OS at least once.
The OEM study clearly reveals that software updates, rather than hardware, emerges as the differentiator and is the future of Smartphones. The research further suggests that OEMs will have to adopt an experience driven approach enabled by OS features as the ‘spec-war’ reaches its peak.
The study of smartphone users on the other hand, reveals that some of the most common user expectations from an OS update are “Performance Improvement” (77%) followed by “New Features” (57%).
Reinstating CREO’s focus on software experience, Sai Srinivas, CEO, says that “Regular and relevant software updates ensure that the customer experience is always smooth. At CREO, we promise to release these updates every month, along with powerful and functional features, that give you an experience of A New Phone Every Month!”
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